Ok, so a few months ago a friend of mine bought a new MacBook Pro 15″. You know, one of those with the new LED backlit screens. Well, he’s been having this issue from RichText. My friend has even commented on this article.

Today he got his MacBook Pro back from having sent it in to Apple to fix it. It’s still broken. Worse yet, they replaced his screen with a scratched one. This is unacceptable. Apple should be doing better than this. If you don’t know where the problem lies, at least acknowledge the problem and say you are working on a solution. The fact is there is a problem here, it’s ok if you don’t know exactly what’s causing it, but replacing screens with damaged ones that don’t actually fix the problem is unacceptable.

Very disappointed…

Update: The screen isn’t nicked, it was just a bit of something from the packaging that was being stubborn. But no cosmetic damage. Even still… It’s still broke and needs to be fixed.

Top 10 myths and misconceptions about Apple Macs in the Enterprise: “Multi-platform consultant Ryan Faas (who has lived the life of both a Windows and Mac sysadmin) examines the top ten assumptions…”

(Via MacDailyNews.)

This article does an excellent job of articulating some of the exact same arguments that we have been making in favor of using Mac’s for business for more than 2 years now. One of the things that needs to be pointed out is what people think is not always the reality of the situation. A prime example of this is Microsoft’s now Mojave marketing push. Many of the problems with Vista don’t rear their ugly little head until a user has used it for a few weeks or months. Not to bash on Vista at all, it’s just an example. Many times when talking with “IT Professionals” there are misconceptions about what the Mac can and can’t do. People should be informed before making a decision and if they aren’t, either because they can’t or won’t learn what they need to make the proper decision, then they should ask someone to help them with the information. There is little more annoying than someone who enjoys basking in their own ignorance.

Thanks Ryan for the excellent article. I would give you an award, but I’m not sure what to call it. So here are some kudos.